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About Hansab Group

History

Hansab was first founded in Estonia, in 1991 by present CEO Aigar Urva and Hans Tombach. Throughout the years, it has developed into a leading company providing complete business solutions for business in the Baltic region. 

In 2005, Hansab Group OÜ was established to manage Hansab Group enterprises, business development and central coordination of the focal processes.

In 2009, new company was founded in Ukraine, Kiev in order to expand the knowledge and expertise to the wider territory.

Vision

“Leading, reliable and innovative provider of complete solutions for businesses”

Territory

Hansab companies are spread all over the Eastern Europe: Estonia, Latvia, Lithuania and Ukraine. This is what we call Hansab Territory.

Aim of the Business

Aim of Hansab businesses is to offer its clients/customers the highest and most reliable complete solutions for protection and handling of valuables.

Market Position

Hansab has earned a position of the leading supplier of full solutions for business (including retail and public sectors) in the Baltic’s and now aims to expand even further.

People in Hansab

135  people belong to Hansab team, and as many as two thirds are engaged in the maintenance of devices.

Activity
Hansab is involved in the following spheres of activity:
  • sales of products
  • after sales service and
  • Consultancy services.

All processes, services and structure are the same in all Hansab companies. This ensures high level services no matter the location.

Hansab Group is the only company in the Baltic’s that offers such wide range of products and solutions. According to the latest statistics, companies service 20 000 devices, including 1700 automatic teller machines (ATMs).

Suppliers

Hansab has been a partner to more than 60 suppliers, selling products from the leading manufacturers such as NCR, Gunnebo Group, Q-Matic, Vasco, De La Rue, Talaris, Scan Coin, Ingenico and other.

Advantages of Being a Client

Now, Hansab territory customers gain more in having one partner for all of the three countries and as of 2009, a partner in Ukraine as well. The key advantage in this case is integrated technical support Hansab supplies to them. Clients, situated in the mentioned above region, have a possibility to be provided with a centralized service. In return, customers benefit from well structured financial management, lower costs, organized logistics of goods and spare parts.

Service Capability

All Hansab companies have implemented focal IT Infrastructure Library (ITIL) processes, which are mandatory to obtain excellence in any service organization.

Now, Estonian company is the first one to acquire ISO 20 000 certificate in Estonia and at the end of the IQ, Latvian and Lithuanian companies should follow.

Quality

The quality of organizational activities is constantly being revised and updated. Therefore, Estonian and Lithuanian businesses have acquired Quality Management awards – one of the most prestigious criteria for an organization’s evaluation.

 

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